CURRENT Privacy Policy

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Effective Date: October 15, 2026
Last Updated: October 15, 2026

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At CURRENT, we believe families should feel comfortable both in our space and when shopping or booking with us online. We respect your privacy and work to handle personal information thoughtfully and responsibly.

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This Privacy Policy explains how CURRENT (“we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our store or play space, use our website, purchase products, book activities, or communicate with us.

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1. Information We Collect

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Depending on how you interact with CURRENT, we may collect the following types of information:

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Contact information: Your name, email address, telephone number, billing address, and shipping address.

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Purchases and bookings: Products purchased, order details, payment status, play-space reservations, workshop registrations, birthday party bookings, attendance information, and customer service communications.

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Parent and child information: A parent or guardian may provide a child's first name, age or age range, attendance information, or other limited details needed to manage a booking, determine activity suitability, or respond to a safety concern. Please do not provide more information about a child than is reasonably necessary.

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Payment information: Payments may be processed by third-party payment providers. We generally receive transaction details and payment confirmation, but full payment card information is handled by the applicable payment processor rather than stored directly by CURRENT, where supported by our payment setup.

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Website and device information: When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and general website usage data. Cookies and similar technologies may be used depending on our website settings and the services we use.

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Communications and preferences: If you contact us, subscribe to emails, request a special order, or provide feedback, we may retain your message and relevant preferences.

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Photographs and videos: We may collect photographs or video recordings during activities or events when appropriate permissions have been obtained. Our use of identifiable images of children for promotional purposes is addressed separately in the Photography section below.

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2. How We Use Information

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We use personal information for reasonable business purposes, including to:

• Process purchases, payments, returns, exchanges, and shipments.

• Manage play-space visits, reservations, workshops, classes, and private events.

• Communicate confirmations, schedule changes, order updates, and important service information.

• Respond to questions, concerns, and customer service requests.

• Maintain safety, document incidents, and administer our policies.

• Send promotional emails when you have subscribed or otherwise provided appropriate permission.

• Understand website usage, improve our services, and maintain website security.

• Meet applicable legal, accounting, tax, and recordkeeping obligations.

• Protect the rights, property, and safety of CURRENT, our customers, and others.

 

We aim to collect and use only the information reasonably needed for these purposes.

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3. Children's Privacy

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CURRENT is a family-oriented business, but our website and booking services are intended to be used by parents, guardians, and other adults acting on behalf of children.

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We ask that parents or guardians provide booking and contact information rather than asking children to submit their own personal information directly.

We do not knowingly ask children to provide personal information online for independent account creation or direct marketing. If we learn that we have collected a child's personal information in a manner that requires parental consent under applicable law, we will take appropriate steps to address it, which may include obtaining the required consent or deleting the information.

Parents and guardians may contact us to ask about information we hold concerning their child or to request correction or deletion, subject to applicable legal and recordkeeping requirements.

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Some privacy laws, including the federal Children's Online Privacy Protection Act (COPPA), may apply depending on the nature of a website or online service and how information is collected. We will take any steps required by applicable law.

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4. Service Providers & Sharing of Information

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CURRENT uses third-party services to operate its website, manage bookings, process payments, and provide services to customers. These providers may process personal information as necessary to perform their services, subject to their applicable terms, privacy notices, and any agreements with CURRENT.

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Our service providers include:

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• Wix: Our website hosting and website features, including Wix Bookings and any Wix online-store or payment features we use. Wix may process information such as contact details, booking information, order details, and website usage data.

• Square: Payment processing and related transaction services. When you pay through Square, Square may process information such as your name, contact details, transaction amount, payment method, and transaction history.

• Other providers: We may use additional providers for shipping, email communications, website analytics, customer support, or other business functions.

 

The information handled by each provider depends on the features we use and the information you supply. Wix and Square may process certain information under their own privacy notices and may have independent responsibilities for some processing activities.

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We may also disclose information when reasonably necessary to comply with the law, respond to valid legal requests, protect the safety or rights of CURRENT or others, resolve disputes, or complete a business transfer.

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We do not sell personal information for money. If we use advertising or tracking technologies that constitute “selling,” “sharing,” or targeted advertising under applicable privacy law, we will provide any required notices and choices.

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5. Cookies & Website Technologies

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Our website is hosted on Wix and may use cookies and similar technologies to support essential website functions, security, booking features, shopping features, preferences, and website performance.

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Depending on the settings and additional tools enabled on our website, cookies or similar technologies may also be used for analytics or marketing. Third-party integrations may set their own cookies or collect information about how visitors interact with the website.

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You can manage available cookie preferences through our website's cookie banner or settings, where provided, and through your browser. Disabling certain cookies may affect website or booking functionality.

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We will configure our cookie notices and consent tools to reflect the technologies actually enabled on the website and the requirements applicable to CURRENT.

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6. Email & Marketing Communications

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If you subscribe to our newsletter or agree to receive marketing messages, we may use your email address to share store news, new products, creative activities, events, and special offers.

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You can unsubscribe from promotional emails using the link included in the message. Even if you opt out of marketing, we may still send necessary non-promotional communications about purchases, bookings, payments, safety matters, or changes to our policies.

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We will handle marketing consent and opt-out requests in accordance with applicable law.

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7. Photographs, Videos & Events

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We may photograph or record activities, displays, workshops, or events for internal documentation or promotional purposes.

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We will obtain parent or guardian consent before using an identifiable image or video of a child for CURRENT's marketing or promotional purposes. Consent for promotional use should be separate from ordinary play admission or booking consent.

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Please ask permission before photographing or recording another family or child. We may request that customers refrain from recording in certain areas or during certain activities to respect others' privacy.

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If you previously gave consent for a child's image to be used in marketing and would like to withdraw it, contact us using the details below. We will stop new uses and make reasonable efforts to remove the image from channels we control, subject to practical limitations and legal obligations. We cannot guarantee removal from materials already printed or content independently shared by others.

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8. How We Protect Information

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We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

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These measures may include limiting access to information, using reputable service providers, maintaining account security, and securely disposing of information when it is no longer needed.

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No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we aim to handle information responsibly and address potential security incidents appropriately.

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9. How Long We Keep Information

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We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to complete transactions, administer bookings, address customer concerns, maintain required business records, resolve disputes, and comply with applicable law.

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Different types of information may be retained for different periods. For example, tax and transaction records may need to be retained longer than routine website inquiries or marketing contact information.

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When information is no longer reasonably needed, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.

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10. Your Choices & Privacy Requests

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Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain types of data processing.

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You may also unsubscribe from marketing emails at any time.

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To make a privacy request, contact us using the information below. Please describe your request clearly enough for us to understand it. We may need to verify your identity or authority to act on behalf of a child before responding.

We will review and respond to requests in accordance with applicable law. Some information may need to be retained for legal, security, accounting, transaction, or dispute-resolution purposes.

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11. Data Breaches

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If we become aware of a security incident involving personal information, we will assess it and take appropriate steps to investigate, limit further exposure, and comply with any applicable notification requirements.

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Where notice is required by law, we will provide it within the applicable timeframe and in the required manner.

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12. Third-Party Privacy Notices

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When you use CURRENT's website, book an activity, or make a purchase, certain information may be processed by the service provider supporting that feature.

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You can learn more about these providers' practices through their privacy information:

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• Wix: Wix Privacy Policy

• Square: Square Privacy Notices

 

These links lead to the providers' own privacy information. Their policies govern their handling of information within the scope of their services and may be updated independently of CURRENT's policy.

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CURRENT remains responsible for describing its own information practices accurately and for meeting any privacy obligations that apply to our business.

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13. Changes to This Policy

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We may update this Privacy Policy when our business practices, technology, or legal obligations change.

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The latest version will be posted on our website with its updated effective or revision date. If a change requires additional notice or consent under applicable law, we will take the required steps.

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14. Contact Us

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If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

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CURRENT
Business address: 223 W. Main St, Washington, NC 27889
Email: info@downtowncurrent.com
Phone: 252-219-0285
Website: www.downtowncurrent.com

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We appreciate the trust families place in CURRENT and are committed to treating their information with care.